Shipping policy
Shipping Policy
Domestic Shipping (United States)
- Free Shipping: We offer free standard shipping on all orders within the United States.
- Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- Delivery Time: Once shipped, orders typically take 3-7 business days to arrive, depending on your location.
International Shipping
- Calculated Shipping Rates: Shipping fees for international orders are calculated at checkout based on the destination and weight of the package.
- Processing Time: All international orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- Delivery Time: Delivery times vary based on the destination. Typical delivery times range from 7-21 business days.
- Customs and Import Duties: International orders may be subject to customs fees, import duties, and taxes (including VAT). These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your country's customs office to determine these additional costs before placing your order.
Additional Information
- Order Tracking: Once your order is shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
- Shipping Delays: While we strive to deliver your order within the specified time frames, delays can occasionally occur due to factors beyond our control (e.g., inclement weather, customs processing delays).
- Incomplete or Incorrect Address: Please ensure that your shipping address is correct and complete. We are not responsible for orders that are lost or delayed due to incorrect or incomplete addresses.
If you have any questions about our shipping policy, please contact our customer support team at maksoo.shop@gmail.com